How it works

Make user research with a Digital Insights setup – it is quick and easy. After initial consultation simply implement your survey’s unique java script. Don’t worry, we will send this to you!

Survey design is fully responsive, and displays across mobile, desktop and tablet.

Each visitor to your site has an opportunity to answer the Digital Insights survey. As the survey appears only once to each unique visitor in a thirty day time frame, disturbance is kept to an absolute minimum.

Skip logic means that each respondent, including those who are on your site for the first time, only sees questions which are relevant to them and relevant for your research.

Getting started with Digital Insights surveys is easy!



Initial consultation with Userneeds’ Digital Insights Manager

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Survey code


Implement your unique javascript across the website

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Pie chart


Attend the report meeting to discuss results and actions.

Competitive Website Analysis

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